Please contact your BrainStorm Client Success Manager (CSM) or BrainStorm Partner Success Manager (PSM) for information on how to administer QuickHelp to your end users. 


FOR PARTNERS
Contact Your PSM Regarding:
            Questions pertaining to your customer accounts



Contact Your CSM Regarding:
Users:  
            How to add or remove a license
            How to add or remove a users
            How to hide licensed or unlicensed users
            How to import CSV file
            How to use Microsoft Office Graph
            Changing an Admin's phone number or email address

Content:
            How to add or upload custom content
            How to add categories
            How to add, modify or delete Skill Paths
            How to add or change a User Journey
            How to change completion dates for User Journeys

Events:
            Questions on registering for events
            How to manage recurring events

Email:
            How to manage the communications tab
            How to manage email flow

Dashboards:
           How to use Dashboards to export required data
                        Activity
                        Top Searches
                        Assignments
                        Popularity
                        User Engagement
                        Top Users
                        Assessments
                        Etc.

Closed Captioning:
            Questions on turning CC on
            How to change End Users Language in Settings
       
Domains:
            Adding, changing or deleting specific domains
   
QuickHelp Subscription:
            Signing the Subscription Agreement
            Renewing your QuickHelp Contract
           
Logo:
            Making a change to company logo
            Adding a company logo

General Suggestion or Questions