QuickHelp™ Support Center

FAQs 15

• Q: When should I contact my Client/Partner Success Manager?
• Q: What is BrainStorm's recommended video format for custom content?
• Q: What is BrainStorm’s recommended audio format for custom content?
• Q: How can I delete custom content?
• Q: Is QuickHelp GDPR compliant?

See all 15 articles

QuickHelp Maintenance 8

• Reset your QuickHelp password
• Uploading Custom Content
• Updating your SSO metadata
• Editing Custom Video Assets
• Deleting Groups

See all 8 articles

Did you know? 2

• Digital Security and QuickHelp Emails
• QuickHelp as a competition

Announcements 5

• December 2018 - changes to QuickHelp signing certificate for Single Sign-On
• November 2018 - temporary problem with outgoing QuickHelp emails
• August 2018 - temporary problem with reporting
• May 2018 - BrainStorm Data Processing Addendum (DPA)
• January 2018 - QuickHelp's SAML AuthN Request signing certificate expired