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Welcome to the QuickHelp Support Center!

The QuickHelp Support Center is a one-stop shop for all things QuickHelp. Access QuickHelp configuration guides, troubleshooting tips, FAQs, and more—or create a support ticket if you need additional help.

Direct your ticket

We want to make sure your question(s) get to the right contact. When creating a ticket please place one of these "key words" in the subject line of your ticket. These word will help your ticket get to where it needs to be....

What's new?!

QuickHelp's 2019 signing certificate for Single Sign-On will expire on December 6, 2019 and is being replaced with a new certificate. QuickHelp has updated metadata that can be imported into your Identity Provider (IdP), and a change may need to be made in the QuickHelp Admin Portal.. For more information click here.

Most popular tech notes

"I have logged into the portal but no videos are playing!" Check out the top troubleshooting solution.