Single Sign-On (SSO)


Single Sign-On (SSO)

Deploying QuickHelp using Single Sign-On (SSO)
QuickHelp provides different authentication options. Below you’ll find information on authenticating using Single Sign-On (SSO). Benefits of Single Sign-...
Mon, Nov 2, 2020 at 10:10 AM
QuickHelp Single Sign-On (SSO) Configuration Guide
Enabling Single Sign-On (SSO) authentication for your organization allows for secure authentication against your current identity database. NOTE: When y...
Thu, Feb 4, 2021 at 4:05 PM
Single Sign-On (SSO) is no longer working
Problem You have SSO configured, but there are a few individual users who are not able to log in to QuickHelp. Solution First step is to verify wher...
Mon, Apr 12, 2021 at 10:25 AM
Single Sign-On Integration Questionnaire
Thinking of federating with QuickHelp? Need more technical information before you proceed? Check out the most commonly asked questions and answers belo...
Fri, Feb 5, 2021 at 2:12 PM
Updating your SSO metadata
If your SSO Identity Provider’s metadata changes, the updated metadata will need to be imported into QuickHelp. Step-by-step guide The following steps ...
Tue, Oct 23, 2018 at 8:19 AM
Q: What is Bypass SSO and what does it really mean?
Enabling Single Sign-On (SSO) authentication for your organization allows for secure authentication against your current identity database. When you enable ...
Mon, Apr 12, 2021 at 10:28 AM
Multiple Identity Providers (IdPs)
Did you know that you can have multiple Identity Providers (IdP) for Single Sign-On authentication within the QuickHelp platform? Benefits of Multiple...
Mon, Nov 2, 2020 at 10:13 AM