QuickHelp™ Support Center

OneSheets 5

• Deploying the QuickHelp Web Portal
• Deploying QuickHelp using Single Sign-On (SSO)
• Deploying the Ribbon Add-In
• Deploying APIs for QuickHelp
• Single Sign-On Integration Questionnaire

Configuration Guides 4

• QuickHelp Single Sign-On (SSO) Configuration Guide
• Creating a CSV for upload
• QuickHelp Ribbon Add-In Configuration Guide
• Easy QuickHelp Integration Guide

Microsoft Graph 4

• Configuring QuickHelp and Microsoft Graph
• Q: How does QuickHelp Authenticate with Microsoft Graph?
• Understanding Graph Reports
• QuickHelp Graph Integration FAQs

APIs 7

• QuickHelp APIs - the Basics
• QuickHelp APIs - Getting Access
• QuickHelp API Endpoints
• Why Integrate QuickHelp and ServiceNow?
• QuickHelp/ServiceNow Search Integration

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Custom Events 7

• Custom Events - Overview
• Custom Events – Access
• Custom Event – Create Event
• Custom Event - Create Session(s)
• Custom Event - Email Reminder

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How To's 9

• Creating QuickHelp Accounts
• Creating Your Own Custom Content
• Dashboards – How do I see if my end users are receiving emails?
• Accessing the Admin Portal
• Creating and Assigning your own Badges

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