How To's


How To's

Deploying the QuickHelp Web Portal
Below you’ll find information on deploying your custom QuickHelp web portal. How it Works Your co-branded web portal can be accessed using a supported ...
Thu, Apr 21, 2022 at 2:12 PM
Creating QuickHelp Accounts
QuickHelp accounts can be created in one of five ways: 1 - Microsoft Graph Microsoft Graph is an Office 365 API provided by Microsoft that can be leve...
Mon, Nov 23, 2020 at 2:55 PM
Accessing the Admin Portal
Did you know that if you are a QuickHelp Admin you can access the QuickHelp Admin Portal right from QuickHelp? It’s true. Here’s how: Log in to QuickHe...
Thu, Nov 5, 2020 at 9:40 AM
Adding QuickHelp to the Office 365 App Launcher
Adding a QuickHelp custom tile to your organization’s app launcher provides your users with another point of access, which can help drive QuickHelp eng...
Fri, Apr 26, 2019 at 9:56 AM
Adding QuickHelp as a Desktop Shortcut (Progressive Web App)
Although QuickHelp isn’t available as a desktop application, users can add it to their desktops as a progressive web app (PWA). In this article, we’ll go ov...
Tue, Sep 7, 2021 at 11:24 AM
Using the Campaigns Tab
Using the QuickHelp Campaigns Tab to create email or Microsoft Team notification campaigns is a great way to encourage, inform and engage your end user...
Tue, Dec 7, 2021 at 5:48 PM
Dashboards – How do I see if my end users are receiving emails?
Email are a great way to get your End Users engaged in QuickHelp and seeing the results of these emails is vital to refining your approach to QuickHelp. ...
Mon, Apr 12, 2021 at 1:53 PM
Add QuickHelp to Your O365 Help
Adding a QuickHelp link to your organization’s Microsoft User Help pane provides your end users with the ability to access QuickHelp from their persona...
Wed, Nov 13, 2019 at 4:37 PM
Translate the QuickHelp experience in Edge
Edge is a convenient web browser because it can automatically offer to translate most websites into the primary language set in the browser settings. H...
Mon, Jan 4, 2021 at 3:39 PM
Marking Skill Paths and Events Complete for Users
The new Complete option allows you to mark certain Skill Paths or Events as completed for any or all users assigned. This feature will only be available to ...
Mon, Dec 6, 2021 at 1:47 PM