QuickHelp Maintenance

Keeping your QuickHelp tenant running smoothly

Reset your QuickHelp password
Ever experienced that moment when you forget your password? It's happened to the best of us.  Luckily, QuickHelp has a "Reset Password" optio...
Mon, Oct 22, 2018 at 3:10 PM
Updating your SSO metadata
If your SSO Identity Provider’s metadata changes, the updated metadata will need to be imported into QuickHelp. Step-by-step guide The following steps ...
Tue, Oct 23, 2018 at 8:19 AM
Editing Custom Video Assets
 A great feature of QuickHelp is the ability for your organization to create custom content - including videos, PDFs, HTML links, and assessments. But w...
Fri, Oct 19, 2018 at 11:21 AM
Deleting Groups
Have you ever created a Group erroneously? Or have you just stopped needing a group? You can keep your list clean by removing extraneous groups. User Gr...
Tue, Oct 23, 2018 at 3:12 PM
Assigning Admin Roles to your end users
Different Admin Roles provide different access points to the Admin Portal. For a description of each of the Admin Roles, please refer to Q: What do the diff...
Thu, Nov 1, 2018 at 8:32 AM