QuickHelp provides different authentication options. Below you’ll find information on authenticating using Single Sign-On (SSO).
Benefits of APIs
- Integrates into HR Systems
- Integrates into LMS Systems for centralized assignments and reporting
- Adds QuickHelp content to your intranet
- Builds custom reports
What You Need
- Development resources (software developer)
- Middleware hosting service (AWS, Google Cloud, etc)
- Requirements (LMS integration, federated search, reporting etc)
- Development of middleware
- System API documentation (if integrating with another system)
How it Works
- Customer makes a request
- Middleware connects to QuickHelp API
- API returns respective results
- Middleware formats/processes the results
- Results are displayed to/consumed by end user
Who is Needed
The following individuals will need to be involved in configuring SSO.
- Your QuickHelp Project Lead
- Your organization's software developer
For more information on APIs, please reference the following documents: