One of the first questions that pops into a user’s head when they are face to face with an error is “who can help me?”

In the case of QuickHelp authentication (using Single Sign-On), we can point you in the right direction.

If you see an error that looks similar to any of the images below (error may be different, but the look and feel is the same), start by referencing this support document. If your error doesn’t look like any of these images, verify the URL of the error page. If the URL does not specify “”, then start by contacting your IT/Identity department.