A: End users can earn QuickHelp points after completing specific tasks:


  • View/complete an asset (1 point)
  • Answer a graded question correctly (1 point per question). This makes it possible to have one asset worth multiple points.
  • Attend an Event (30 points) 
  • Complete a step of the Engagement Survey (20 points per step, 100 total points available)
  • Read a What’s New update (10 points per date section)
  • Share an asset, event, What's New update, etc. (1 point)
  • Complete sections of the Intake Survey (1 point per section)