A: Different Admin Roles provide different access points to the Admin Portal. Below you will find a descriptions of each role and the different Admin Portal tabs each role will be able to access.


Assignment Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Make content assignments in both the Admin Portal and the QuickHelp Portal
  • Modify Group membership
  • Create/Modify User Journeys, Skill Paths, and Courses
  • Create/Link/Unlink Badges
  • Add new content
  • Publish/unpublish existing content
  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings

Dashboard
Content
Groups
Playlists
Events
User Journeys
Skill Paths
Badges
Settings
Support Center


Communication Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Enable Public Events/Limit Session Registrations
  • Publish/unpublish events
  • Create/Modify/Send Communications
  • Modify any global settings
Dashboard
Events
Communications
Settings
Support Center


Library Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Create/Modify User Journeys, Skill Paths, and Courses
  • Add new content
  • Publish/unpublish existing content
  • Create/Link/Unlink Badges
  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings
Dashboard
Content
Playlists
Events
User Journeys
Skill Paths
Badges
Settings
Support Center


System Group Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Modify Group membership
  • Create/Modify User Journeys, Skill Paths, and Courses
  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings
Dashboard
Groups
Playlists
Events
User Journeys
Skill Paths
Settings
Support Center


User Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Create Users
  • Edit User data
  • Create/Modify User Journeys, Skill Paths, and Courses
  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings
Dashboard
Users
Events
User Journeys
Skill Paths
Settings
Support Center