There may be times when we ask you to "clear the cache" to resolve a problem your end users are experiencing. Here's how to do it.
Please note: Clearing your web browser’s cache, cookies and history may remove some data that you wish to keep. For example: address bar predictions, current authenticated sessions, and shopping cart contents.
In most computer-web browsers:
Ctrl-Shift-Delete (Windows)
or
Command – Shift- Delete (Mac).
Verify that the following are selected:
- Browsing history
- Download history
- Cookies and other saved data
- Cached images and files
Select “Clear now”
For specific browser instructions please view attached PDF document