Tickets can be created automatically by sending an email to support@quickhelp.com. Use the following keyword guide to include the appropriate keywords in your email's Subject line to ensure that your tickets are categorized correctly.


Can't log in to QuickHelp?

  • Login
  • Authentication
  • SSO
  • Okta
  • OneLogin
  • Ping
  • SAML


Problem with the QuickHelp add-in in the Office applications?

  • Ribbon
  • Add-In


Having an issue playing videos?

  • Video Playback


Questions or issues with the Communications Tab in the Admin Portal?

  • Communications