User data (i.e. First Name, Last Name, Email, Department, Title, etc.) is stored in Microsoft's Azure Cloud. Refer to the following links for Information on Azure security:

Azure Security Privacy Compliance

Microsoft Trust Center - Compliance

When using Single Sign-On (SSO): QuickHelp authenticates using a token. User passwords are not stored or saved within QuickHelp.

When not using Single Sign-On: User passwords are stored within QuickHelp, and QuickHelp employs salted password hashing.