QuickHelp APIs can be used to provision accounts, manage users, view content, and get user history information. For a complete list of our QuickHelp APIs, please visit the Customer API v1.0 portal. If you need help getting started, please see QuickHelp APIs - the Basics.
You can use QuickHelp APIs to retrieve data, survey user activity and QuickHelp content. The following APIs can be used to retrieve data from QuickHelp:
Endpoint | Description |
Get All Customer Details | Responds with the details for all child accounts under a partner account. This endpoint should only be used if you are a partner and have customers with child accounts. |
Get Assets | Retrieves all assets that are available in your account. Assets include videos, surveys, assessments, events, communications, and PDFs. |
Get Attended Events | Used to retrieve a list of users that have attended events. |
Get Search Results | Retrieves search results based on a provided query. |
Get Skill Path Assets | Responds with all assets within a given skill path. Skill paths are courses that provide a structured delivery of assets. |
Get User Assignments | Used to retrieve the content assigned to users. A due date or due time frame must be used with this endpoint. |
Get User History | Responds with the history of QuickHelp user activity. Various request parameters are available to narrow and expand your search. |
Get User Journey | Used to get a user journey information for users. |
Get User List | Used to retrieve a complete list of QuickHelp users within your own account. Partners can use this endpoint to get a list of users within their child customer accounts. |
Get List All Skus | Provides a list of all skus. Skus include assets, skill paths, user journeys, and all other content. |
Get List Customer Skus | Provides a list of all customer skus. This endpoint would be used for partners to get all assets, skill paths, user journeys, and content in a child account. |
Get List Skill Paths | Used to retrieve all skill paths available in your account. |
Get List Topics | Responds with a list of all topics available in the account. |
Get List Upcoming Events | Provides a list of all upcoming events available in QuickHelp. |
For more information about each API, please see the Customer API v1.0 portal.