BrainStorm Threat Defense phishing campaigns will direct end users who were “phished” (submitted data) to a specific Feedback Page. This page contains a video to inform the end user of what just happened as well as a link to a specific QuickHelp Skill Path or Asset. QuickHelp provides preconfigured Feedback Pages that can be used in your campaigns, but you can also create your own to match any custom campaigns you may wish to send. Technical Support is included in your BrainStorm Threat Defense purchase. Exclusions to this Technical Support are custom email templates, landing pages, feedback pages, or remedial content creation as well as support arising from any customer-created content. These are paid implementation services that require additional fees.

  1. Click New > Campaign > Simulated Phishing > Feedback Page from the Action Bar
  2. Enter a Feedback Page Name
  3. Click Choose File to find and upload the respective video file
    1. File Type must be .m4v or .mp4
    2. File Size must be less than 200 MB
      NOTE: This is a custom video file created by you for this specific campaign. It should describe to the end user how/why they got to this Feedback Page.
  4. Click Browse to link a Skill Path or Asset
  5. Click either Skill Paths or Assets from the Select Remedial Training wizard
  6. Find the desired Skill Path or Asset (there can be only one) and check the box to the left
  7. Click the Finish checkmark
  8. Click the Finish checkmark