Yes. QuickHelp now can send notifications (previously emails) through Teams. This includes but is not limited to:

  • The Welcome to QuickHelp Email
  • The Engagement Engine Email (formerly the Weekly User Digest)
  • Event Calendar Invites
  • Users added to a Group
  • Users assigned a User Journey
  • Custom Campaigns (for a how to click HERE


To move your communications to Teams Notifications, simply:

  1. Log in to the QuickHelp Admin Portal
  2. Select Settings > Configure
  3. Click Microsoft Teams as the Deliver method



NOTE The delivery method for Custom Communication is selected when creating the specific Email or Teams message. Click HERE for how to create Custom Communications.

NOTE : Our current version of the app is 1.1.0. If you have version 1.0.4 or older, please uninstall it (here is a how to delete older version) and install this newest version (here is a how to install newest version). If you have additional questions regarding the BrainStorm QuickHelp Teams App, please reach out to your Client Success Manager.