- Click the Next arrow
- Enter an Owner (optional)
NOTE: The Group Owner must have Admin access to Groups
- Check or uncheck SSO
This checkbox only comes into play if you use SSO to populate System Groups. If checked, users will be automatically added to or removed from the group based on their identity database profile. If not checked, membership is managed by a QuickHelp Admin with the appropriate access. Please see Adding Users to Groups for instructions.
- Click the Finish checkmark
Single Sign-On (SSO)
SSO can be used to automatically create and populate System Groups as users log in to QuickHelp. If there is a single- or multiple-value attribute in your IdP that can be used as a QuickHelp System Group identifier, include it as the Group parameter (e.g., location, office, etc.). The number of user-assigned values for the chosen attribute should be relatively small as a QuickHelp Group will be created for each value. It is QuickHelp's best practice to not use AD Groups as a QuickHelp System Group will be created for each users' assigned AD Groups and can result in hundreds of QuickHelp System Groups.
For more information on using SSO to create groups, please see the QuickHelp Single Sign-On (SSO) Configuration Guide.