Yes. A QuickHelp integration with Teams is now available in Microsoft Teams Apps.



The app can either be installed on an individual basis or for the entire organization.  Your organization may have rules in place that restrict adding apps to Teams. Please coordinate with your Teams Admin(s) as needed.


The BrainStorm app uses your Microsoft authentication to authenticate users and mimics the QuickHelp Home Page to create a bridge from Teams to QuickHelp. End users can enter search criteria or click on any tile. They will then be redirected to QuickHelp in their default browser. Depending on their current QuickHelp authentication status, the end user may be required to log in to QuickHelp to access their training.


NOTE: Check that you have the latest version of Teams. If you have version 1.0.4 or older, uninstall it (see article: Deleting Previous Version of Brainstorm Teams App) and install the latest version (see article: Adding the Brainstorm Teams App Globally). If you have additional questions regarding the BrainStorm QuickHelp Teams App, please reach out to your Client Success Manager.


BrainStorm has created a more robust integration that promotes the usage and adoption of Teams. In addition to the capabilities found in our AppSource listing, messages may be sent via Teams instead of email. If your organization has policies that prevent external emails from being sent, this provides an excellent alternative. 


NOTE: All learning occurs in QuickHelp.