Yes. A QuickHelp integration with Teams is now available in Microsoft Teams Apps.



The app can either be installed on an individual basis, or for the entire organization.  Your organization may have rules in place that restrict adding apps to Teams. Please coordinate with your Teams/O365 Admin(s) as needed.


NOTE: Our current version of the app is 1.0.5. If you have previously installed any other version please uninstall it (here is a how to delete older version) and install this newest version (here is a how to install newest version). If you have additional questions regarding the BrainStorm QuickHelp Teams App, please reach out to your Client Success Manager.


BrainStorm has created a more robust integration that promotes the usage and adoption of Teams. In addition to the capabilities found in our AppSource listing, messages may be sent via Teams instead of email. If your organization has policies that prevent external emails from being sent, this provides an excellent alternative. 


The BrainStorm app uses your Microsoft Graph to authenticate users, and mimics the QuickHelp Home Page to create a bridge from Teams to QuickHelp. End users can enter search criteria or click on any tile. They will then be redirected to QuickHelp in their default browser. Depending on their current QuickHelp authentication status, the end user may be required to log in. 


NOTE: All learning occurs in QuickHelp.