On Friday, March 31, 2023, our Office 2016 content will retire. A fantastic way to make sure you are prepared prior to this date is to do the following to your organization’s Custom Content that is housed under a 2016 Topic: 

  1. Go into your QuickHelp Admin portal 
  2. Click on Content 
  3. Using the search feature enter: 2016 
  4. Click on the specific Topic where your content is located 
  5. Click on the Category where your content is located 
  6. Click the CONFIGURE tab 
  7. Update the Topic and Category to one outside of 2016 
  8. Click SAVE