Yes you can! Here is how To Export All-Time Reports from QuickHelp.


In this article, you will learn how to export you user's activity and assigned Skill Paths from QuickHelp.


QuickHelp Admin Portal

Step 1: Start by navigating to the QuickHelp Admin portal at https://admin.quickhelp.com. 
Step 2: On the Main Dashboard in the QuickHelp Admin Portal change the time frame from "Last 30 Days" to "All Time."
Step 3: Click "Go". (This will display all-time usage.)


Activity Section

Step 4: On the Activity section, click Export
This will give you a list of all Assets completed as well as all Events registered and/or attended by users.
Step 5: Choose whether to wait for the file or receive a notification when it's completed.
Step 6: Click the arrow to begin the download


Assigned Section

Step 7: On the Assigned section click Export. 

This will give you a list of all users who has any Skill Paths that were Assigned to them and if they completed them or not.

Step 8: Choose whether to wait for the file or receive a notification when it's complete.
Step 9: Click the arrow to begin the download




NOTE: The "Activity" and the "Assigned" reports are the most popular reports to export. You may also choose to export other reports like "User Engagement" or "Assessments" for your records.