Different Admin Roles provide different access points to the Admin Portal. To see a general list of Admin Roles, see the following Article:
Q: What do the different Admin Roles really mean?
Below you will find a description of the different Partner roles and the different Admin Portal tabs each role will be able to access.
Partner Administrator
Users with this admin role can: | Visible Admin Portal Tabs |
- Manage on behalf of Child customers
- View and export data from the main Dashboard
- View and export data from the Partner Dashboard
- View and export data from Child customer’s Dashboard
- Modify customer contact information
- Create/Modify SKUs
- Make content assignments in both the Admin Portal and the QuickHelp Portal
- Modify Group membership
- Create/Modify User Journeys, Skill Paths, and Courses
- Create/Link/Unlink Badges
- Add new content
- Publish/unpublish existing content
- Enable Public Events/Limit Session Registrations
- Publish/unpublish events
- Modify any global settings
| Dashboard |
Partner Dashboard |
SKU’s |
Customers |
Content |
Campaigns |
Resources |
Users |
Groups |
Events |
User Journeys |
Skill Paths |
Badges |
Settings |
Support Center |
Feedback |
Account Manager
Users with this admin role can: | Visible Admin Portal Tabs |
- Manage on behalf of Child customers
- View and export data from the main Dashboard
- Create/Modify Partner Customer assigned
- View and export data from Child customer’s Dashboard
- View/modify SKUs
- Create/Modify/Send Communications
- Create/Modify/Send Phishing Campaigns
- Modify any global settings
| Dashboard |
SKU's |
Customers |
Support Center |
Feedback |
Simulated Phishing Administrator
Users with this admin role can: | Visible Admin Portal Tabs |
- View and export data from the main Dashboard
- Publish/unpublish events
- Create/Modify/Send Communications
- Create/Modify/Send Phishing Campaigns
- Modify any global settings
- Configure custom SMTP settings
| Dashboard |
SKU's |
Campaigns |
Resources |
Events |
Settings |
Support Center |
