Archived Announcements

Older QuickHelp Announcements

September 2017 - support ending for the QuickHelp Add-In (SharePoint)
Support for BrainStorm's QuickHelp Add-In for SharePoint will end on September 30, 2017. If your QuickHelp integration in SharePoint looks like the...
Tue, Oct 23, 2018 at 7:51 AM
March 2017 - changes to QuickHelp signing certificate for Single Sign-On
On March 6th, 2017, QuickHelp's current signing certificate for Single Sign-On expired and was replaced with a new certificate. Please use the attached...
Tue, Mar 14, 2017 at 3:25 PM
January 2017 - quickhelp.brainstorminc.com is being diabled
What? The legacy QuickHelp URL, http://quickhelp.brainstorminc.com, was disabled January 27, 2017. This can cause a disruption in QuickHelp service in s...
Tue, Oct 23, 2018 at 7:51 AM
August 2016 - Removing Code-Based Sandbox Solutions in SharePoint Online
Update - as of September 30, 2017, support for the SharePoint add-in ended. If you are using BrainStorm's QuickHelp Web Part (our .wsp SharePoi...
Mon, Aug 6, 2018 at 4:39 PM
April 2016 - QuickHelp communication change
Big News! On Monday, April 4, 2016, all automatic QuickHelp communications will be coming from a new email address.  The email domain will be @quickh...
Tue, Oct 23, 2018 at 7:51 AM
January 2016 - SSO changes are in place
1. Individual users can be flagged to bypass an organization’s SSO configuration. When would you use this? Organization A hires a cont...
Tue, Oct 23, 2018 at 7:51 AM
January 2016 - Microsoft will no longer support older IE browsers
What does this mean for QuickHelp? Along with Microsoft's plan to end support of older IE browsers on January 12, 2016, we will be following su...
Tue, Oct 23, 2018 at 7:51 AM