What's New with QuickHelp

May 2018 - BrainStorm Data Processing Addendum (DPA)
BrainStorm’s Data Processing Addendum (DPA) is designed to help our customers legalize transfers of EU personal data to BrainStorm’s. Upon execution, it wil...
Thu, May 17, 2018 at 12:34 PM
January 2018 - QuickHelp's SAML AuthN Request signing certificate expired
On January 20th, 2018, QuickHelp's SAML AuthN Request signing certificate expired and was replaced with a new certificate. Please use the instructions ...
Mon, Jan 22, 2018 at 8:22 AM
September 2017 - support ending for the QuickHelp Add-In (SharePoint)
Support for BrainStorm's QuickHelp Add-In for SharePoint will end on September 30, 2017. If your QuickHelp integration in SharePoint looks like the...
Fri, Jul 7, 2017 at 4:46 PM
March 2017 - changes to QuickHelp signing certificate for Single Sign-On
On March 6th, 2017, QuickHelp's current signing certificate for Single Sign-On expired and was replaced with a new certificate. Please use the attached...
Tue, Mar 14, 2017 at 3:25 PM
January 2017 - quickhelp.brainstorminc.com is being diabled
What? The legacy QuickHelp URL, http://quickhelp.brainstorminc.com, was disabled January 27, 2017. This can cause a disruption in QuickHelp service in s...
Tue, Jan 31, 2017 at 9:48 AM
August 2016 - Removing Code-Based Sandbox Solutions in SharePoint Online
If you are using BrainStorm's QuickHelp Web Part (our .wsp SharePoint solution), you may have received a "Plan for Change" message...
Wed, Sep 21, 2016 at 11:27 AM
April 2016 - QuickHelp communication change
Big News! On Monday, April 4, 2016, all automatic QuickHelp communications will be coming from a new email address.  The email domain will be @quick...
Wed, Mar 30, 2016 at 4:27 PM
January 2016 - SSO changes are in place
1. Individual users can be flagged to bypass an organization’s SSO configuration. When would you use this? Organization A hires a...
Thu, Mar 10, 2016 at 8:33 AM
January 2016 - Microsoft will no longer support older IE browsers
What does this mean for QuickHelp? Along with Microsoft's plan to end support of older IE browsers on January 12, 2016, we will be following ...
Thu, Aug 11, 2016 at 8:53 AM