Login top solutions

Creating QuickHelp Accounts
QuickHelp accounts can be created in one of three ways: 1. Individual QuickHelp accounts* quickhelp.com/<customURL> and click Create...
Tue, Nov 1, 2016 at 2:23 PM
Reset your QuickHelp password
Ever experienced that moment when you forget your password? It's happened to the best of us.  Luckily, QuickHelp has a "Reset Password" optio...
Thu, Mar 23, 2017 at 10:50 AM
User account has become locked
If your organization authenticates in QuickHelp using a username and password (not Single Sign-On), there is the possibility of users forgetting their passw...
Fri, Feb 17, 2017 at 11:48 AM
SSO is no longer working - what happened?
There are a few reasons that a user can fail to authenticate into QuickHelp with Single Sign-On (SSO). The top three reasons being: The certificates on y...
Tue, Mar 14, 2017 at 3:48 PM
Domain Error When Accessing QuickHelp From the Web Portal or SharePoint
When logging into the Web Portal, or accessing the QuickHelp Solution in SharePoint, QuickHelp validates all user emails against a list of organization-ap...
Tue, Mar 14, 2017 at 3:49 PM