Login troubleshooting

What is this login error?
One of the first questions that pops into a user’s head when they are face to face with an error is “who can help me?” In the case of QuickHelp ...
Thu, Mar 10, 2016 at 3:57 PM
My company uses ADFS for Single Sign-On, but I can't log in to QuickHelp
The first thing to check is whether it's a QuickHelp error or an ADFS error - the best way to verify is by checking the URL of the error. If it...
Thu, Mar 10, 2016 at 5:07 PM
What to do when "Your Single Sign-On profile can’t be verified"
Your organization uses Single Sign-On (SSO) for QuickHelp authentication. Most users log in successfully, but you have one or two users who receive this err...
Mon, Mar 21, 2016 at 1:00 PM