Video troubleshooting

QuickHelp videos don't play or they buffer
Below are questions to answer when addressing video playback issues: Is it happening to all users or selected users? If selected users, what different...
Thu, May 10, 2018 at 8:12 AM
IE11 - I have video but no sound
If users are able to watch a video, but there is no sound, it’s important to determine whether the problem is specific to QuickHelp, or is a more widespread ...
Thu, Mar 10, 2016 at 4:32 PM