In alignment with Microsoft, as of August 17, 2021 BrainStorm QuickHelp no longer supports the Internet Explorer 11 (IE11) browser. While users who currently use IE11 will still be able to access QuickHelp, starting August 17, 2021 we no longer test nor resolve issues that may have to do with the IE11 browser. 

If you have any questions, we recommend reaching out to your Client Success Manager for assistance.