BrainStorm is continually working to ensure that each QuickHelp interaction is a meaningful step toward your organizational goals. To align with this, on June 22, 2020, we will be sunsetting the Playlist feature in the BrainStorm QuickHelp Admin Portal. We have found that the curated experiences of Skill Paths and User Journeys are more effective in accomplishing software adoption and change initiative goals.
If you are currently using QuickHelp Playlists, we encourage you to repurpose them into Skill Paths prior to June 22nd. The following Support Document can assist in building these Skill Paths: Creating/Modifying Skill Paths.
If you have any questions, please contact your Client Success Manager.