Please contact your BrainStorm Client Success Manager (CSM) for information on how to administer QuickHelp to your end users. 



Contact Your CSM Regarding:
Users:  
            How add or remove a license
            How to add or remove a users
            How to hide licensed or unlicensed users
            How to import CSV file
            How to use Microsoft Office Graph
            Changing an Admin's phone number or email address

Content:
            How to add or upload custom content
            How to add categories
            How to add, modify or delete Skill Paths
            How to add or change a User Journey
            How to change completion dates for User Journeys

Events:
            Questions on registering for events
            How to manage recurring events

Email:
            How to manage the communications tab
            How to manage email flow

Dashboards:
           How to use Dashboards to export required data
                        Activity
                        Top Searches
                        Assignments
                        Popularity
                        User Engagement
                        Top Users
                        Assessments
                        Etc.

Closed Captioning:
            Questions on turning CC on
            How to change End Users Language in Settings
       
Domains:
            Adding, changing or deleting specific domains
   
QuickHelp Subscription:
            Signing the "End User License Agreement" (EULA)
            Renewing your QuickHelp Contract
           
Logo:
            Making a change to company logo
            Adding a company logo

General Suggestion or Questions