One of the first questions that pops into a user’s head when they are face to face with an error is “who can help me?”
In the case of QuickHelp authentication (using Single Sign-On), we can point you in the right direction.
If you see an error that looks similar to either of the images below, start by contacting the QuickHelp Support team. Please open a support ticket here. If your error doesn’t look like either of these images, verify the URL of the error page. If the URL does not specify “quickhelp,” then start by contacting your IT department.